Corporate Profile


  • May, 1996.


  • Main headquarters in Guatemala City, Guatemala.
  • Operation offices in Mexico, Panama, El Salvador and Costa Rica.

Geographical Fields of Presence

  • USA.
  • Mexico.
  • Central America and the Caribbean.
  • South America.

Areas of Expertise

  • IT Solutions Development and Technological Convergence.
  • Systems Reengineering.
  • Application support.
  • Project Management.
  • Systems Architecture.
  • Database Administration.
  • Systems Migration.
  • Business Consulting.

Services and Solutions

  • Software Factory: Large-scale production for software applications and components.
  • Custom Application Development: Design, development, implementation and support of enterprise level, custom designed software
  • Outsourcing on software development, consulting and application support.
  • Self-service applications through Internet, kiosks, mobile phones and IVR, as well as mobile application development.

Industry Influence and Innovation

  • Development of key IT tools in areas like customer service, sales, marketing and logistics, through the strategic and creative use of information technologies based upon Internet, Mobile and Voice Response applications and SMS, among others.
  • ICON is a successful technology service provider for important regional corporations in industries such as Telecommunications, Finance, and Mobile Business.
  • Technology convergence specialization on systems integration and enterprise solutions creation, all this under a TOTALLY MOBILIZED business model.